Tier 1 Helpdesk Support Technician

Company Name:
Volt Information Sciences
VOLT's client in Lewiston, ID is looking for strong Tier 1 Helpdesk Tech to come in and assist with a minimizing a backlog of tickets they currently have in queue. Applicants must have strong knowledge and experience in end user support, great customer service and be highly professional.
This is an estimated 3+ month Contingent/Temporary position in Lewiston, ID and offered through Volt Technical Resources located in Spokane, WA. We are among the largest IT staffing companies in the US for contract/temporary and direct hire placements and support many of the top rated IT companies in the Pacific Northwest.
To help Volt stay in touch with you and other great candidates in the Eastern Washington area we have created a specialized portal for you at /"> /. You can also follow us on Twitter at: . Start here to see much more: .
## Job Requirements
Minimum of 1 to 3 years of experience with end user support
Demonstrated troubleshooting skills of computers, Microsoft Operating Systems (including Windows XP, Windows 7, Windows Server 2003/2008), networking (TCP/IP), and various PC end-user applications (MS Office 2007 including Access, electronic mail, Terminal Services, VPNs, etc.)
Knowledge of Active Directory and GPO
Should be well versed in desktop repair configuration and troubleshooting Windows based systems
Minimum 1 year of experience with direct client interaction
Ability to follow written and verbal instructions
Must be adaptable to change in processes or required activities
Must have strong attention to detail and be a quick learner
Must have a professional appearance and behavior including punctuality
A+, Net+ or Serv+ Certificates strongly preferred
How to Apply : Please email your resume to Volt at: and reference the following job number and job title in your subject line to ensure it gets routed to the correct Recruiter to readily discuss this job with you 0-12-349201 - Tier 1 Helpdesk Technician and include the website name where you saw this posting listed.
Our Recruiter will initiate a phone call to you and give you immediate consideration should your resume meet the job requirements. Please rest assured that if your resume matches what is reflected in this job posting, you should receive a phone call from a Volt Recruiter to discuss this position with you. Volt has a talented and optimistic staffing team focused on the quality of your career.
Volt has over 60 years of staffing experience. We work with many of the Fortune 500 and 1000 companies to provide workforce solutions. We offer many direct hire full-time positions as well as many contingent/temporary positions. We offer our Workers competitive pay and benefits, as well as educational programs and re-deployment assistance.
Volt is a publicly owned Corporation with shares trading on the over-the-counter market: under the trading symbol "VISI". To learn more about Volt, please visit: and to see more of our job postings, please visit:
Volt is an Equal Opportunity Employer.
Location: US - ID - Lewiston
Job Type: Contingent/Temporary
Duration: 90 - 120 Days
Pay Rate: N/A DOE
Job ID 0-12-349201
Date Posted: 4/18/2014

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